Web Hosting Control Panels
Control is everything and here at Open Mind Hosting we are firm believers in empowering our clients giving them complete control over their account be it a billing issue, domain name settings or hosting; we feel that the control should be at their fingertips in a simple to use interface
We use a range of control panels and systems to manage our clients from the industries leading names ensuring that help is never far away and giving clients the ability to complete tasks in a simple and efficient manner.
Windows & ColdFusion Shared/Reseller Control Panel
For our Windows and ColdFusion shared/reseller account we utilise the power of the Helm control panel. We have decided to remain with Helm v3 at this time simply as the latest release, v4.1, is not quote ready in our opinion for use with our clients accounts.
With Helm, users have complete control over their hosting account and are able to control virtually every part of their domain. Resellers also benefit from the fact that they can not only brand the control panel as their own but also allow their clients direct access.
Linux Shared/Reseller Hosting
Our Linux shared and reseller accounts benefit from the hugely popular and long established cPanel with WebHost Manager. Cpanel/WHM have long been the market leader in control panels for the Linux operating system and deploy a feature rich and flexible control panel for users and resellers alike.
Dedicated Server Control Panels
In addition to both Helm and cPanel/WHM we are also able to offer the following panels to our dedicated server clients.
Direct Admin is a very simple and easy to use control panel for Linux based operating system offering a wealth of features all contained within a straightforward hosting control panel.
Plesk is one of the leading control panel manufacturers in the industry. Through a well laid out GUI interface, Plesk offers complete control over your windows or Linux server
Billing Management
The Web Hosting Management Complete Solution or WHMCS for short is and excellent application that we use for billing and management of all our clients. Users have not only got the ability to check their services and invoice at any time through their account but also place a new order for hosting products/domains direct from their control panel.
Kayako is the industries leading support suite offering a very stable and simple platform for our clients to contact us and request support. The help desk also includes a details knowledgebase.
