Hosting Support
Welcome to the support portal!. From here you can get help and support for your hosting account or submit a ticket to our support teams with your enquiry. The portal is divided into a couple of main sections.
Status Board
The status board give you an instant overview of what's hapopening on our network. If you're havin a problem then it's always worth checking the status board first to see if we are carrying out maintenance on your server that may be affecting your service with us.
Hosting Knowledgebase
The hosting knowledgebase is filled with useful articles about how to use your hosintg account, how to setup email and should be your first port of call when you have a problem.
If there' something you would like us to cover in the knowledgebase that isn't already in there, just let us know!
Hosting Tutorials
Our hosting tutorials are designed to walk you through step-by-step common tasks using our control panels. The Flash based tutorials cover almost every area of our systems and provide a great visual aid to getting things done.
Downloads
The downloads section contains a range of files and documents to provide a reference to using your account. They range in documentation for your control panel through to specialist files that you may need for your hosting account.
Trouble Tickets
The troube ticket system allows you to submit a ticket to our support team and get help fast! Note that you do need an active account with us to submite a ticket. If you don't have an account just yet and have questions you would like to ask, then please use our pre-sales contact form and we'll be in touch asap.
